Frequently Asked Questions
Are your pieces authentic?
Every item is inspected and researched before it is offered for sale. See Our Standards for the complete process.
Are the photographs of the exact item?
Yes, unless the listing clearly states that multiple identical pieces are available.
When will my order ship?
Orders are prepared for dispatch on the next business day.
What is your return policy?
Eligible returns may be requested within 14 days after delivery under the published return terms. Final Sale items and gift cards cannot be returned.
Can I sell something to The Refashion?
Yes. Use Sell With Us to submit photographs and item information for a preliminary review.